Facebook?????

We recently constructed a new website to promote our products.  After operating for some time on Etsy, Ebay, Amazon, etc., we opted for our own website.  It is at https://lucyhardwareshop.com. After reviewing all the SEO stuff, we found the option to sell on Facebook and decided to attempt to initiate this.

We have had a Facebook business page for some time.  We were not very active on it because it never did generate any traffic to our sites.  We would post when we had a new product, but we didn't post often or regularly.  It was a stand alone business page created when that was an option at Facebook.  This type of page is no longer offered at Facebook.  You must create a personal profile, then create a page from that profile.  Our existing business page was "greyed out", a term Facebook uses to politely say "you are now screwed, buddy"!

We can not access most promotional features of Facebook on this page any longer.  We had deleted our profiled pages because they were constantly hacked.  So, we created a new personal profile and followed all the steps published by Facebook and the forums, nothing worked. 

As far as I can tell, you can't contact Facebook.  Strange.  They want to sell me advertising, but I can't contact them?   In their own pages, they stress that I should promptly answer any correspondence if I want my store to be successful.  Yet they want to take my money for ads and don't provide a way for me to contact them.

I am glad I found all this out before we processed our ads purchase!